shivir logo

Shaping the future of
Bharat’s eCommerce

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26 July 2024
09 AM Onwards

Pullman,
Aerocity, New Delhi

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Speakers

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Sessions

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Attendees

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Brands

Our Partners

Bharat’s biggest
eCommerce conclave

Immerse yourself in transformative learning, breakthrough innovations, and meaningful collaborations at Shiprocket SHIVIR 2024 - Bharat’s first eCommerce conclave of its kind.

This invite-only gathering will unite small-scale businesses, emerging startups, large enterprises, and established brands operating in the eCommerce space.

Connect with ambitious entrepreneurs, disruptive innovators, industry leaders, and influential policymakers. Discover the latest trends, explore the newest technologies at our live experience centres, and gather invaluable insights from seasoned industry experts.

This is your chance to become the next big thing in eCommerce. Ready?

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Glimpses from the last edition

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Why put it on your
must-attend list

Shiprocket SHIVIR 2024 is set to be the largest initiative to democratise and revolutionise Bharat's eCommerce by providing all stakeholders with an inclusive platform to engage, learn, collaborate, and prosper together.

Step into the biggest
hub of growth avenues

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Invaluable
insights

Stride ahead of the industry trends and prepare your business for a brighter future

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Stimulating conversations

Experience transformative keynotes, enlightening panel discussions, and candid fireside chats

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Exclusive masterclasses

Enhance your skills at in-depth workshops showcasing next-gen technologies and AI

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Futuristic experiences

Witness the latest technology innovations in eCommerce firsthand through interactive experience centres

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Meaningful connections

Build relationships in a vibrant community of driven entrepreneurs, charismatic leaders, and innovative minds

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Prestigious accolades

Get the chance to receive recognition and showcase your brand at our highly coveted award ceremony

Speakers

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T Koshy

Managing Director, ONDC

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Kunal Bahl

Co-founder, Titan Capital & Snapdeal

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Harshil Mathur

CEO & Co-founder, Razorpay

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Varun Alagh

CEO & Co-founder, Honasa Consumer Limited

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Kitty Agarwal

Partner, Info Edge Ventures

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Rohit Sood

Partner, Bertelsmann India Investments

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Aakash Anand

Founder, Bella Vita Organic

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Nikita Malhotra

Co-founder, Winston Electronics & Milagro Beauty

Themes at focus

Speeding up checkouts img

Converting prospects like a pro img

Winning customer trust img

Acing shipping speeds img

Streamlining supply chain img

Simplifying order fulfillment img

Growing into a global brand img

Automating communication img

Using AI for intelligent insights img

Speeding up checkouts img

Who is it for

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Retail merchants and enterprises

Owners, leaders, and senior managers of retail businesses seeking valuable insights into market trends, customer engagement strategies, and innovative technology solutions

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D2C
brands

Leaders of companies operating in the direct-to-consumer space, eager to connect with industry experts and optimise their business strategies.

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Emerging and aspiring entrepreneurs

Startup owners, early-stage entrepreneurs, and individuals looking to start their own businesses seeking mentorship, investment opportunities, and practical insights

Win on the
grandest stage

Stand a chance to get recognition as a game-changer and steal the spotlight in
Bharat’s most prestigious awards for excellence in the space of eCommerce

Conclave agenda

Pullman, New Delhi, Aerocity

26 July 2024

09 AM Onwards

Time

9:30 AM - 10:00 AM

Duration

30 Mins

Networking & registration

Time

10:00 AM - 10:05 AM

Duration

5 Mins

Lamp lighting ceremony

Inaugural Keynote

Time

10:05 AM - 10:20 AM

Duration

15 Mins

The future of eCommerce in the new Bharat icon

This session focuses on the future of Bharat’s eCommerce, highlighting the country's economic growth, digital transformation, and immense opportunities in the eCommerce sector. It underscores the pivotal role of MSMEs, addresses challenges faced by small businesses, and showcases how eCommerce enablement platforms like Shiprocket can drive success and growth. The session emphasises collaboration, innovation, and the commitment to making eCommerce accessible and efficient for all, with a vision for a prosperous 2024.

Time

10:20 AM - 10:30 AM

Duration

20 Mins

Report Launch: How MSMEs of Bharat Sell Online - A report by Shiprocket icon

Discover how Bharat's MSMEs are thriving in the rapidly transforming eCommerce landscape. This report delves into the rise of online marketplaces, the digital revolution empowering grassroots economies, and the impact of mobile technology on consumer behavior. Explore key factors driving growth, from digital payments to logistics innovations and government initiatives. Join us to explore the past, present, and future of eCommerce in Bharat and gain valuable insights for navigating this dynamic digital terrain.

Fireside Chat

Time

10:30 AM - 10.55 AM

Duration

25 Mins

From Seed to Scale: A Journey to Going Public icon

This session features a conversation with industry leaders sharing their journey from seed funding to going public. Uncover key strategies, challenges, and lessons learned in scaling a business and navigating the IPO process. Gain valuable insights on fundraising, growth, and regulatory navigation. Receive practical advice and inspiration for your business journey.

Keynote

Time

10:55 AM - 11:10 AM

Duration

15 Mins

Shipping excellence in the new era icon

This session explores Shiprocket's transformative journey in eCommerce logistics, from addressing the inefficiencies of 2017 to becoming a leading industry player. We’ll cover key innovations, including solutions for SMB eCommerce sellers, overcoming pandemic challenges, and setting new benchmarks in delivery speed. The discussion also highlights our advancements in managing weight discrepancies and returns, as well as breakthroughs in drone deliveries and fulfillment networks. We’ll also share inspiring success stories of sellers we've supported and outline our future plans for driving growth in Bharat's eCommerce market.

Keynote

Time

11:10 AM - 11: 20 AM

Duration

10 Mins

Global eCommerce: The next big growth story icon

This session will offer valuable insights into the evolving landscape of cross-border commerce, highlighting key trends and opportunities for Bharat's businesses. It will delve into the practical strategies for navigating international markets, optimizing logistics, and leveraging technology to streamline export processes. This will help entrepreneurs and business leaders looking to expand their reach and compete on a global scale, providing the tools and knowledge needed to successfully take their business international.

Keynote

Time

11:20 AM - 11:35 AM

Duration

15 Mins

Marketplaces Vs D2C: Bridging the experience gap icon

This session delves into the challenges buyers and sellers face in the eCommerce space, contrasting direct brand purchases with marketplaces. Buyers struggle with slow websites, complex checkout processes, and limited payment options when purchasing directly from brands. Sellers face high advertising costs, low conversion rates, and fragmented management across multiple platforms. The discussion introduces a unified platform solution that addresses these issues, offering targeted advertising, multiple payment options, clear delivery estimates, better order tracking and much more. This comprehensive approach not only improves customer experience but also eCommerce effectiveness.

Panel Discussion

Time

11:35 AM - 12:00 PM

Duration

25 Mins

Life after Shark Tank: The journey beyond icon

It will delve into the post-Shark Tank experiences of entrepreneurs, exploring how the exposure and investment from the show have influenced their business trajectories. It will cover the challenges faced, growth milestones achieved, and the strategic pivots made to sustain and scale their ventures. Attendees will gain insights into the real-world impact of Shark Tank, including success stories and lessons learned from navigating the competitive market landscape.

Keynote

Time

12:00 PM - 12:15 PM

Duration

15 Mins

Tech for tomorrow: Unleashing the power of platform icon

This session introduces Shiprocket's latest ventures into new, AI-powered technologies designed to revolutionise the eCommerce landscape. We will explore exciting new tools and platforms that promise to enhance business efficiency, customer engagement, and market insights. Stay tuned as we unveil these innovations and demonstrate how they can transform your eCommerce experience.

Time

12:15 PM - 12:30 PM

Duration

15 Mins

Sellers of Bharat: Growth Stories icon

Dive into the inspiring stories of Bharat's growing eCommerce brands. The discussion will showcase the unique challenges and triumphs these entrepreneurs have faced while navigating the evolving digital landscape. Gain valuable lessons and strategies for success, along with a glimpse into how these brands have harnessed innovation and resilience to thrive in a competitive market.

Fireside chat

Time

12:30 PM - 12:55 PM

Duration

25 Mins

The investors playbook: Building lasting, enduring companies icon

Explore the essential strategies and principles for building long-lasting, thriving businesses. Unlock insights from successful entrepreneurs on crafting a compelling vision, driving innovation, leading effectively, and cultivating resilience. Get valuable advice and practical strategies for creating companies that are not only successful but also enduring.

Keynote

Time

12:55 PM - 1:05 PM

Duration

10 Mins

Do more with conversations icon

Discover how a business can achieve more through effective conversations. Learn about innovative strategies for engaging customers, building stronger relationships, and driving growth using Meta's advanced communication tools. The discussion will offer practical tips on utilising conversational platforms to enhance customer interactions, streamline processes, and boost overall business performance in the digital age.

Keynote

Time

1:05 PM - 1:15 PM

Duration

10 Mins

Driving CX Excellence in e-Commerce: Tata Communications Customer Interaction Suite icon

The session will explore how Tata Communications's Customer Interaction Suite is transforming customer experience (CX) in eCommerce. It will highlight innovative solutions for enhancing interactions, boosting engagement, and increasing satisfaction. Get insights into leveraging advanced communication tools to create seamless, personalised customer journeys, driving growth and success in the competitive eCommerce market.

Panel Discussion

Time

2:00 PM - 2:45 PM

Duration

45 Mins

Democratising Bharat's digital economy icon

The session will delve into the transformative impact of the Open Network for Digital Commerce (ONDC) on Bharat's eCommerce landscape. It will explore how ONDC is fostering innovation, enhancing market access for SMEs, and driving economic growth across both urban and rural areas. Success stories of SMEs leveraging ONDC will be highlighted, showcasing how this initiative is making digital commerce more accessible, equitable, and sustainable.

Keynote

Time

2:45 PM - 2:55 PM

Duration

10 Mins

Banking solutions for startups & ONDC with emphasis on specialised products icon

Learn about banking solutions tailored for startups and the ONDC initiative, focusing on specialised products. Discover innovative financial tools and services designed to support the unique needs of startups. The discussion will also highlight how the ONDC initiative is advancing digital commerce in Bharat, offering startups new opportunities for growth and expansion. Explore the latest trends and solutions in banking that are driving startup success in the digital economy.

Panel Discussion

Time

2:55 PM - 3:15 PM

Duration

20 Mins

Unleashing Bharat's export potential through eCommerce icon

The session will delve into strategies for successfully expanding businesses into new markets, offering practical tips on navigating the complexities of international sales and scaling operations across diverse regions. It will showcase how to identify market opportunities and will provide valuable insights into creating cutting-edge products that meet consumer needs, focusing on simplified solutions

Keynote

Time

3:15 PM - 3:25 PM

Duration

10 Mins

Global Scaling and Expansion (Beyond India) icon

Get practical insights into developing sustainable and scalable business models for diverse marketplaces across multiple countries. Explore strategies for optimising cross-border trade, tackling common challenges, and leveraging opportunities in the global market. The session aims to equip entrepreneurs and business leaders with the tools and knowledge needed to enhance operations, expand their reach, and drive sustainable growth in an increasingly interconnected world.

Panel discussion

Time

3:25 PM - 3:45 PM

Duration

20 Mins

Cutting through the marketing noise: Building your brand amidst competition icon

In today's competitive market landscape, standing out presents greater challenges than ever before. This session will delve into effective strategies for distinguishing your brand amidst the marketing saturation. Hear from industry leaders on leveraging unique value propositions, innovative marketing tactics, and authentic storytelling to carve out a distinct brand identity and captivate your audience. Explore the essentials of crafting a memorable brand that excels in a crowded marketplace.

Panel discussion

Time

3:45 PM - 4:15 PM

Duration

20 Mins

From pitches to profits: An entrepreneur's guide to funds and finance icon

Navigating the financial landscape is a crucial aspect of entrepreneurial success. The session will delve into the journey from crafting compelling pitches to securing funds and managing finances effectively. Learn how to attract investors, understand different funding options, and master financial planning to turn your startup dreams into profitable realities.

Time

4:15 PM - 4:35 PM

Duration

20 Mins

Sellers of Bharat: Growth Stories icon

Dive into the inspiring stories of Bharat's growing eCommerce brands. The discussion will showcase the unique challenges and triumphs these entrepreneurs have faced while navigating the evolving digital landscape. Gain valuable lessons and strategies for success, along with a glimpse into how these brands have harnessed innovation and resilience to thrive in a competitive market.

Keynote

Time

4:35 PM - 4:45 PM

Duration

20 Mins

Evolution of Contact Centers in the GenAI Era icon

This session delves into the transformative impact of GenAI on contact centers. Attendees will explore how advancements in artificial intelligence are reshaping customer service, enhancing efficiency, and improving customer experiences. The discussion will cover key innovations, challenges, and future trends, providing valuable insights into the evolution of contact centers in the GenAI era

Keynote

Time

4:45 PM - 4:55 PM

Duration

10 Mins

Unlocking revenue via WhatsApp, with AiSensy icon

This session will explore how businesses can leverage WhatsApp to unlock new revenue streams. Attendees will gain insights into the latest strategies and tools for utilizing WhatsApp's vast reach and user engagement capabilities. The session will showcase how AI-driven solutions can enhance customer interactions, streamline sales processes, and boost overall revenue. This session is perfect for business owners and marketers eager to harness the power of WhatsApp for their growth and success.

Panel discussion

Time

4:55 PM - 5:20 PM

Duration

20 Mins

Breaking barriers, building empires: The Superwomen of eCommerce icon

The session will explore the remarkable achievements of women in business, focusing on their journeys as entrepreneurs who have triumphed over challenges to build thriving enterprises in the digital era. Uncover innovative strategies, draw lessons from their experiences, and gain insights into their methods for driving growth and achieving success.

Fireside Chat

Time

5:20 PM - 5:40 PM

Duration

20 Mins

Rise of Razorpay: Priceless insights into the journey icon

uncover the remarkable journey of Razorpay. Hear directly from the founder as he reveals the strategies, challenges, and experiences that drove the company’s phenomenal success. Understand the vision, perseverance, and innovation needed to build a leading fintech company. Get ready to be inspired and equipped with practical lessons on entrepreneurship.

Fireside Chat

Time

5:40 PM - 6:00 PM

Duration

20 Mins

Bridging insights to action: Closing reflections & the road ahead icon

This session captures key insights and actionable steps, emphasising the importance of translating strategy into impact. Looking ahead, our focus is on continuous growth, innovation, and achieving our goals. Additionally, strategic investments and collaborations will play a vital role in accelerating the progress of startups and turning vision into tangible results.

Sold out!

Registrations closed
  • Conference tracks
  • Tech experience centers
  • Workshops
  • Exhibition
  • Networking sessions
  • Food & beverages

Special bonus

₹ 500 worth of FREE Shiprocket credits*

*T&C apply

FAQs

faq

Ticketing and registration:

How can I purchase tickets for the event?
Tickets can be purchased online through our website or at the registration desk during the event (subject to availability).
Where can I find my ticket?
Your ticket details and confirmation will be sent to your registered email address.
How can I get the passes at the venue?
Please visit our delegate registration desk at the venue to collect your passes.
Can I get a refund if I am unable to attend the event?
Unfortunately, tickets are non-refundable and non-transferable.

Coverage and access:

What is covered under the paid tickets/passes?
Paid tickets/passes include access to all keynotes, panel sessions and masterclasses. This also includes entry to conference areas, breakout sessions, networking lunch, and refreshments.
Can I register someone else to attend the event last minute?
Yes, you can register colleagues, friends, or partners by contacting our delegate registration team. Contact details are available on our website.

Location and details:

What is the easiest way to reach the event venue?
The event venue, Pullman New Delhi Aerocity, is near the IGI Airport.
The venue is well connected by Delhi Metro through the Delhi aerocity station, and also through OLA/Uber. For your own conveyance please follow the direction map at: https://goo.gl/maps/gQxLsoJDaCGQHst19
Address, Pullman New Delhi Aerocity, Asset No 02, Gmr Hospitality District, IGI Rd, Aerocity, New Delhi, Delhi 110037
How long is the event?
The event is a one-day program starting at 10 AM and expected to end at 5 PM.