Shaping the future of
Bharat’s eCommerce

This session focuses on the future of Bharat’s eCommerce, highlighting the country's economic growth, digital transformation, and immense opportunities in the eCommerce sector. It underscores the pivotal role of MSMEs, addresses challenges faced by small businesses, and showcases how eCommerce enablement platforms like Shiprocket can drive success and growth. The session emphasises collaboration, innovation, and the commitment to making eCommerce accessible and efficient for all, with a vision for a prosperous 2024.

Discover how Bharat's MSMEs are thriving in the rapidly transforming eCommerce landscape. This report delves into the rise of online marketplaces, the digital revolution empowering grassroots economies, and the impact of mobile technology on consumer behavior. Explore key factors driving growth, from digital payments to logistics innovations and government initiatives. Join us to explore the past, present, and future of eCommerce in Bharat and gain valuable insights for navigating this dynamic digital terrain.

This session features a conversation with industry leaders sharing their journey from seed funding to going public. Uncover key strategies, challenges, and lessons learned in scaling a business and navigating the IPO process. Gain valuable insights on fundraising, growth, and regulatory navigation. Receive practical advice and inspiration for your business journey.

This session explores Shiprocket's transformative journey in eCommerce logistics, from addressing the inefficiencies of 2017 to becoming a leading industry player. We’ll cover key innovations, including solutions for SMB eCommerce sellers, overcoming pandemic challenges, and setting new benchmarks in delivery speed. The discussion also highlights our advancements in managing weight discrepancies and returns, as well as breakthroughs in drone deliveries and fulfillment networks. We’ll also share inspiring success stories of sellers we've supported and outline our future plans for driving growth in Bharat's eCommerce market.

This session will offer valuable insights into the evolving landscape of cross-border commerce, highlighting key trends and opportunities for Bharat's businesses. It will delve into the practical strategies for navigating international markets, optimizing logistics, and leveraging technology to streamline export processes. This will help entrepreneurs and business leaders looking to expand their reach and compete on a global scale, providing the tools and knowledge needed to successfully take their business international.

This session delves into the challenges buyers and sellers face in the eCommerce space, contrasting direct brand purchases with marketplaces. Buyers struggle with slow websites, complex checkout processes, and limited payment options when purchasing directly from brands. Sellers face high advertising costs, low conversion rates, and fragmented management across multiple platforms. The discussion introduces a unified platform solution that addresses these issues, offering targeted advertising, multiple payment options, clear delivery estimates, better order tracking and much more. This comprehensive approach not only improves customer experience but also eCommerce effectiveness.

It will delve into the post-Shark Tank experiences of entrepreneurs, exploring how the exposure and investment from the show have influenced their business trajectories. It will cover the challenges faced, growth milestones achieved, and the strategic pivots made to sustain and scale their ventures. Attendees will gain insights into the real-world impact of Shark Tank, including success stories and lessons learned from navigating the competitive market landscape.

This session introduces Shiprocket's latest ventures into new, AI-powered technologies designed to revolutionise the eCommerce landscape. We will explore exciting new tools and platforms that promise to enhance business efficiency, customer engagement, and market insights. Stay tuned as we unveil these innovations and demonstrate how they can transform your eCommerce experience.

Dive into the inspiring stories of Bharat's growing eCommerce brands. The discussion will showcase the unique challenges and triumphs these entrepreneurs have faced while navigating the evolving digital landscape. Gain valuable lessons and strategies for success, along with a glimpse into how these brands have harnessed innovation and resilience to thrive in a competitive market.

Explore the essential strategies and principles for building long-lasting, thriving businesses. Unlock insights from successful entrepreneurs on crafting a compelling vision, driving innovation, leading effectively, and cultivating resilience. Get valuable advice and practical strategies for creating companies that are not only successful but also enduring.

Discover how a business can achieve more through effective conversations. Learn about innovative strategies for engaging customers, building stronger relationships, and driving growth using Meta's advanced communication tools. The discussion will offer practical tips on utilising conversational platforms to enhance customer interactions, streamline processes, and boost overall business performance in the digital age.

The session will explore how Tata Communications's Customer Interaction Suite is transforming customer experience (CX) in eCommerce. It will highlight innovative solutions for enhancing interactions, boosting engagement, and increasing satisfaction. Get insights into leveraging advanced communication tools to create seamless, personalised customer journeys, driving growth and success in the competitive eCommerce market.

The session will delve into the transformative impact of the Open Network for Digital Commerce (ONDC) on Bharat's eCommerce landscape. It will explore how ONDC is fostering innovation, enhancing market access for SMEs, and driving economic growth across both urban and rural areas. Success stories of SMEs leveraging ONDC will be highlighted, showcasing how this initiative is making digital commerce more accessible, equitable, and sustainable.

Learn about banking solutions tailored for startups and the ONDC initiative, focusing on specialised products. Discover innovative financial tools and services designed to support the unique needs of startups. The discussion will also highlight how the ONDC initiative is advancing digital commerce in Bharat, offering startups new opportunities for growth and expansion. Explore the latest trends and solutions in banking that are driving startup success in the digital economy.

The session will delve into strategies for successfully expanding businesses into new markets, offering practical tips on navigating the complexities of international sales and scaling operations across diverse regions. It will showcase how to identify market opportunities and will provide valuable insights into creating cutting-edge products that meet consumer needs, focusing on simplified solutions

Get practical insights into developing sustainable and scalable business models for diverse marketplaces across multiple countries. Explore strategies for optimising cross-border trade, tackling common challenges, and leveraging opportunities in the global market. The session aims to equip entrepreneurs and business leaders with the tools and knowledge needed to enhance operations, expand their reach, and drive sustainable growth in an increasingly interconnected world.

In today's competitive market landscape, standing out presents greater challenges than ever before. This session will delve into effective strategies for distinguishing your brand amidst the marketing saturation. Hear from industry leaders on leveraging unique value propositions, innovative marketing tactics, and authentic storytelling to carve out a distinct brand identity and captivate your audience. Explore the essentials of crafting a memorable brand that excels in a crowded marketplace.

Navigating the financial landscape is a crucial aspect of entrepreneurial success. The session will delve into the journey from crafting compelling pitches to securing funds and managing finances effectively. Learn how to attract investors, understand different funding options, and master financial planning to turn your startup dreams into profitable realities.

Dive into the inspiring stories of Bharat's growing eCommerce brands. The discussion will showcase the unique challenges and triumphs these entrepreneurs have faced while navigating the evolving digital landscape. Gain valuable lessons and strategies for success, along with a glimpse into how these brands have harnessed innovation and resilience to thrive in a competitive market.

This session delves into the transformative impact of GenAI on contact centers. Attendees will explore how advancements in artificial intelligence are reshaping customer service, enhancing efficiency, and improving customer experiences. The discussion will cover key innovations, challenges, and future trends, providing valuable insights into the evolution of contact centers in the GenAI era

This session will explore how businesses can leverage WhatsApp to unlock new revenue streams. Attendees will gain insights into the latest strategies and tools for utilizing WhatsApp's vast reach and user engagement capabilities. The session will showcase how AI-driven solutions can enhance customer interactions, streamline sales processes, and boost overall revenue. This session is perfect for business owners and marketers eager to harness the power of WhatsApp for their growth and success.

The session will explore the remarkable achievements of women in business, focusing on their journeys as entrepreneurs who have triumphed over challenges to build thriving enterprises in the digital era. Uncover innovative strategies, draw lessons from their experiences, and gain insights into their methods for driving growth and achieving success.

uncover the remarkable journey of Razorpay. Hear directly from the founder as he reveals the strategies, challenges, and experiences that drove the company’s phenomenal success. Understand the vision, perseverance, and innovation needed to build a leading fintech company. Get ready to be inspired and equipped with practical lessons on entrepreneurship.

This session captures key insights and actionable steps, emphasising the importance of translating strategy into impact. Looking ahead, our focus is on continuous growth, innovation, and achieving our goals. Additionally, strategic investments and collaborations will play a vital role in accelerating the progress of startups and turning vision into tangible results.